Last Updated: June 18, 2026
This Cancellation Policy outlines the terms for modifying or canceling your tour booking with euontour.com. Please review these terms carefully before securing your reservation.
1. Tour Cancellations by You
We offer a straightforward, 72-hour cancellation policy to give you flexibility with your travel plans:
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Free Cancellation: For a full, 100% refund, you must cancel your booking at least 72 hours before the experience’s scheduled start time.
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Late Cancellations: If you cancel less than 72 hours before the experience’s start time (or in the event of a no-show), the amount you paid will not be refunded.
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Time Zones: Please note that all cancellation cut-off times are based on the experience’s local time.
2. Changes to Your Booking
You may request changes to your reservation (e.g., date adjustments, tour type), subject to availability:
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Outside 72 Hours: Modifications are permitted and processed free of charge.
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Within 72 Hours: Any changes requested less than 72 hours before the experience’s start time will not be accepted.
3. Exceptions: Weather & Minimum Travelers
Certain experiences require specific conditions to operate safely and effectively. In the event we must cancel your tour:
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Weather Dependency: This experience requires good weather. If it is canceled due to poor weather, you will be offered a different date or a full refund.
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Minimum Travelers: This experience requires a minimum number of travelers. If it is canceled because the minimum isn’t met, you will be offered a different date, an alternative experience, or a full refund.
4. Force Majeure
We are not liable for cancellations or delays caused by events beyond our control (e.g., natural disasters, pandemics, acts of war, government actions). Refunds or travel credits in these scenarios will be issued entirely at our discretion.
5. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance prior to your trip to cover unexpected cancellations, medical emergencies, and trip interruptions that fall outside our 72-hour refund window.
6. Refund Processing
All approved refunds will be processed directly back to your original payment method within 14 business days of the cancellation confirmation.
7. Group Bookings
For large groups of 6 or more, customized cancellation terms may apply. These specific terms will be clearly outlined in your direct booking agreement.
8. Contact for Cancellations
To cancel or modify your booking, please contact our support team in writing at:
Email: bookings@euontour.com
Please ensure you include your Booking Reference Number and the reason for your cancellation to help us process your request quickly.