Last Updated: August 5, 2025
At euontour.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book tours, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, passport details (for international tours), and payment information.
- Booking Details: Tour preferences, travel dates, special requests, and group size.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
- Communication Data: Records of your correspondence with us via email, chat, or social media.
2. How We Use Your Information
We use your information to:
- Process and manage your tour bookings and payments.
- Provide customer support and respond to inquiries.
- Send booking confirmations, updates, and promotional offers (with your consent).
- Improve our website, services, and user experience.
- Comply with legal and regulatory requirements.
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data based on:
- Performance of a contract (e.g., booking a tour).
- Legitimate business interests (e.g., service improvement).
- Your consent (e.g., marketing communications).
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, booking platforms, tour operators).
- Legal authorities when required by law.
- Business partners only to fulfill your booking (e.g., airlines, hotels, local guides).
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically up to 7 years for financial records).
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent (where applicable).
- Request data portability. To exercise these rights, contact us at privacy@euontour.com .
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
9. International Transfers
Your data may be transferred to and processed in countries outside your own, including where data protection laws may differ. We ensure appropriate safeguards are in place.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy periodically. The latest version will always be posted on our website with the effective date.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: privacy@euontour.com
Address: [Insert Company Address]
